Last updated: 6 October 2026
We believe in keeping things simple and fair. No lock-in contracts, no hidden fees.
What you can do
What to be aware of
SkipOS is a paid service from the first day. If you would like to see it before subscribing, request a demo and we will walk you through it. Accounts opened on a trial before 14 September 2026 run to the end of that trial as originally agreed.
Go to Billing in the app and click Cancel subscription. It stops the next payment straight away — there is nothing to email and nobody to wait for.
If you would rather we did it for you, email ian@skipos.co.za from your registered address and we will confirm within 1 business day.
Your subscription remains active until the end of your current billing period. For example, if you are billed on the 1st of each month and you cancel on the 15th, you will continue to have full access until the end of that month. No further payments will be taken after cancellation is confirmed.
SkipOS subscriptions are billed monthly in advance. As a digital service, payments already processed are non-refundable and no partial-month refunds are issued. If SkipOS is unable to provide the service due to a fault on our side, you will be refunded in full within 30 days.
After cancellation, your data (bookings, skips, clients) remains accessible for 30 days. During this period you can request a full data export in Excel format by emailing ian@skipos.co.za. After 30 days, all data is permanently deleted from our systems.
Change plan yourself under Billing → Change plan. Your card stays as it is and nothing is charged on the day — the new price starts at your next payment. Switching between monthly and yearly is the one change we still do by hand: email ian@skipos.co.za.
If you have any questions about your subscription or a payment dispute, please contact us directly before raising a chargeback with your bank. We are committed to resolving any issues fairly and promptly.
Email: ian@skipos.co.za
Phone: 072 704 0584